Airbnb Charged My Credit Card Without Any Reservation
On January 1, 2026, at 12:16 PM, even though I did not make any transaction on Airbnb, a charge of $259 USD was made to my Yapı Kredi credit card. There is no reservation code, receipt, or explanation related to this charge in my Airbnb account or in my email inbox, and I was completely unaware of this transaction.
As soon as I noticed the charge, I contacted my bank and reported it as a suspicious transaction. However, since the charge appears to have been processed through Airbnb, I am requesting that Airbnb also investigate how and why this unauthorized charge occurred, and that the security of my account and card information be thoroughly reviewed.
I am requesting that the $259 USD charged without my authorization be refunded to me as soon as possible, and that I be informed in writing about the cancellation and outcome of this transaction.
Progress
On 01.01.2026, a suspicious transaction of TRY 11,261.32 was made from my account at Yapı Kredi by the Airbnb website. The TRY 2,023 that was in my account, plus the rest of my funds, and the remaining amount were withdrawn from my flexible account. This suspicious transaction occurred on the same day at 12:16, and after the necessary investigations, the full amount was refunded to my account on 15.01.2026 at 07:07.
However, after this refund, I saw that on 31.01.2026 a interest accrual of TRY 255.19 was deducted from my account. Since the transaction is completely suspicious and was not performed by me, I absolutely do not accept the collection of this interest from me. Despite reporting the issue to customer service, I have not received any response so far.
I demand that the interest deduction of TRY 255.19 resulting from the suspicious transaction be refunded to me as soon as possible.
