When I ordered from Mango, I was let down badly by the customer service I received. The product I received was damaged upon arrival and when I contacted the company to report the issue, I was unable to get through to anyone. I attempted to call numerous times, but the phone went unanswered. I then contacted the shipping company who confirmed that they had also made a report about the damaged product. I followed the necessary steps to return the product and requested a refund for my purchase. Despite returning the product and reaching out to Mango multiple times, I have yet to receive a response or any form of assistance. It has been an incredibly frustrating experience and I feel as though my concerns have been completely ignored. I demand that my refund be processed as soon as possible and that Mango improve their customer service to avoid similar issues in the future. I do not recommend this company to anyone.
The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provi...
I'm writing to convey my severe discontent with Mango. I returned a product I bought from them over two months ago, but despite multiple attempts to contact them, I have yet to receive a refund. I find this behavior to be inexcusable and unequivocally fraudulent. The lack of response from Mango's cu...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
I have yet to receive a positive response to my return request from Turkey Mango company, despite being sent the wrong product. It has been almost two months since I filed the request, and the company has only promised to review the camera footage without taking any concrete action. Despite multiple...
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