I was using the GoodNotes app on my iPad and started a yearly subscription only to try the 7‑day free trial, as I was not sure if I wanted to continue. My Apple ID / App Store account is registered in Türkiye. On the 7th day of the trial, on 6 December at around 2:00 a.m., ₺450 was withdrawn from my credit card without my clear consent to continue the membership. After realizing the charge, I went to the settings and immediately requested a refund. However, on 7 December at 21:50, my refund request for the order with the number 00001334 shown in my purchase history was declined. At this point I do not have my money back, and I also do not have access to the premium features of the app, so I paid ₺450 and received nothing in return. I request that my ₺450 payment for the GoodNotes yearly subscription started with the 7‑day free trial be fully refunded and, if the subscription is active in the background, that it be canceled, as I did not wish to continue after the trial.
Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...
I downloaded an app from the Apple Store intending to try its free version. However, on the same day I installed the app, ₺1500 was charged to my card without my consent or knowledge. This was for one of the app’s highest subscription plans, despite the free trial period not even being over. My card...
I signed up for the free 7-day trial on the PicsArt app. I was supposed to receive a notification that the trial had ended after 7 days, but without any notification or my knowledge, a full one-year subscription was renewed and charged. I don’t even use the app. I requested a refund through Apple, b...
I downloaded an app from the App Store that offered a one-week trial. After the trial period ended, ₺2700 was charged to my card. I wasn’t notified in advance that a payment would be taken, which made the situation even more frustrating. I called customer service, and a cancellation request was subm...
Last year, I purchased a yearly subscription for the Goodnotes app. However, I haven’t been using the app for a while now. To my surprise, the subscription was automatically renewed without my knowledge or consent this year. I immediately canceled the renewal as soon as I noticed, but no refund was ...
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