I downloaded an app from the App Store that offered a one-week trial. After the trial period ended, ₺2700 was charged to my card. I wasn’t notified in advance that a payment would be taken, which made the situation even more frustrating. I called customer service, and a cancellation request was submitted, but I did not receive a refund, and I wasn’t able to use the app either. I expected a smoother process from a platform like Apple, especially when the app wasn’t even used. I called Apple customer service multiple times, but my issue still hasn’t been resolved.
On April 20, I purchased a subscription from the Avatar AI Pro Features app. It showed a weekly fee of around ₺40 for a one-week subscription, so I went ahead and bought it. The app stated, “You can cancel anytime,” which gave me confidence that there wouldn’t be any unexpected charges. I canceled t...
I recently noticed that ₺81 was withdrawn from my account under "Apple.com/bill" without my consent. This is especially frustrating since I don’t even use any Apple services. I have no knowledge of this transaction and certainly did not authorize it. I immediately canceled my card to prevent furthe...
I subscribed to four apps, and I didn't receive any notifications that the trial period had ended. Then, without warning, I realized that they had charged me for all four subscriptions at the same time. To make matters worse, I can't even delete my Apple payment method. I'm completely baffled and fr...
My card has been charged three times by Apple.com/Bill without my permission. In January, there were withdrawals of ₺521, ₺109, and ₺26 from my card. I would like to request a complete refund for these charges that were not authorized. I was just using the AI service, and I decided to cancel my subs...
On September 28, 2025, I accidentally purchased a Facebook Business Max subscription through Apple on my device in Istanbul. The subscription fee was ₺7,399. However, I canceled it the same day, within just a few hours. This cancellation is clearly visible in the “Subscriptions” section. Despite sub...
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