Getcontact app keeps crashing on my phone. How can I fix it?

Even though I have a Getcontact Premium subscription, for the past four days the number lookup feature has not shown any results for any phone number. I tried uninstalling, reinstalling, and updating the app, but the problem still continues. I experience the same issue with every number I try. My a...

I’ve been using the free version of Getcontact, and for several months now my monthly inquiry and tag-viewing limits have not been resetting as they used to. Previously, these limits would refresh every month, but when I check the "remaining uses" section, it shows a renewal date, and when that date...

On September 1, 2025, I attempted to purchase a Premium subscription on the Getcontact app using my Android device. The app clearly displayed the monthly fee as ₺48.99, and I confirmed the purchase based on that price. However, instead of ₺48.99, a charge of ₺214.99 was deducted from my Türk Telekom...

For the past week, I’ve been experiencing a persistent issue with the Getcontact app on my Samsung Galaxy A24. My tags have completely disappeared from the app, and nothing I’ve tried has resolved it. I’ve uninstalled and reinstalled the app, updated it to the latest version, logged out and back in,...

I have been unable to log into my Getcontact account for several weeks, despite having an active Premium subscription. Every time I try to access the app, I receive an error message stating “We could not start Getcontact” along with error code 5001. I have contacted support multiple times, but no on...

I downloaded the Getcontact app yesterday and noticed the message saying “monthly billing applies.” I thought I was starting a trial, so I proceeded with the subscription just to test it out. However, as soon as I signed up, ₺70 was immediately charged to my mobile bill—without any clear warning tha...

Hello, I have an active Getcontact subscription linked to my phone number (5010****44), but I can’t even use the app. Every time I try to log in, the app immediately crashes and closes itself. I’ve recorded a video as proof showing exactly what happens. Despite this issue, I'm still being charged a...