Getcontact is identifying contacts incorrectly, how can I fix this?

Since September 1, 2025, I have had a Getcontact Premium subscription, but I can no longer see the caller’s name, surname, or occupation details. I have been using the app for almost three years, and this issue has been happening with all numbers for the last three weeks. My device is a Realme 10, ...

Even though I have a Getcontact Premium subscription, for the past four days the number lookup feature has not shown any results for any phone number. I tried uninstalling, reinstalling, and updating the app, but the problem still continues. I experience the same issue with every number I try. My a...

For more than 3 months, my tags on Getcontact have not been updating at all. I am a Premium package user and purchased my subscription on August 20, 2025. Despite this, the feature is not functioning as expected. I have tried every possible solution—uninstalling and reinstalling the app, testing it...

I recently subscribed to Getcontact Premium specifically to see who viewed my profile, looked up my number, or searched for me. However, even after upgrading and paying for the Premium membership, all the viewers still show up as “anonymous.” This completely defeats the purpose of why I purchased th...

I am absolutely furious with the Getcontact app! There's an inappropriate and highly disturbing tag associated with my profile, and it's causing serious problems in my private life. As a small business owner, this situation is incredibly humiliating and damaging to my reputation. I demand to know w...

In the "My Tags" section of my profile, there's a ridiculous and inappropriate tag that someone has added. I demand to know who put this tag there! This is completely unacceptable. I've tried reaching out for support within the app to resolve this, but I've received absolutely no response. It's inc...

In the "My Tags" section of my profile, someone has added a ridiculous and incredibly offensive tag. This is completely unacceptable, and I'm deeply distressed by it. I've repeatedly tried to get support through the application itself, but I've received zero response. It's utterly frustrating to be ...

When I first downloaded Getcontact, I could see many more tags showing how people had saved my number. Recently, I reinstalled the app expecting to see the same results, but now most of my tags are missing. Only about 10 tags are visible, and I have no idea why the rest disappeared. This is frustra...

Someone has added a malicious and false tag to my name on Getcontact, and I’ve been trying to remove it with no success. This tag is clearly written with bad intentions and is damaging my reputation. I’ve tried everything to get it removed, but the app doesn’t offer a proper way to delete it. This ...

I had previously deleted my Getcontact account, but now that I’ve started using it again, all my tags are missing. On top of that, my number is now marked as "Spam Risk", which is completely unfair. I should be able to see my tags like everyone else, but instead, I am wrongly labeled as a spam numb...

I’ve been a Getcontact Premium user for years, but I’ve never been able to see how people have saved my contact, which is the main reason I subscribed. Despite sending emails to support, I haven’t received any response. All I want is to find out how people have saved my number. Can you please help m...

Today, as I was reviewing my mobile phone bill, I came across an unexpected charge for a GetContact Premium membership. Surprisingly, this charge has been recurring for the past three months, all without my knowledge or consent. Upon reviewing the app, it came to my attention that I do not have a Pr...