Getcontact Keeps Charging My Card After I Canceled My Premium Subscription

Sude
Getcontact.com
11

I canceled my Premium subscription in the Getcontact app on April 7, and I saw a message on the screen stating, “You canceled your subscription. Your subscription expired on April 7.” Despite this, I noticed that $1 continued to be charged to my debit card every month.

Even though I repeatedly requested help through the in-app support section, I received the same response every time. The subscription was never permanently canceled, and the charges to my card did not stop. At this point, I am even considering completely canceling my card because of this issue.

I request that my subscription be terminated immediately and permanently and that all amounts charged to my card after I canceled the subscription on April 7 be fully refunded.

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