FlixBus canceled my trip last minute and only offered a voucher, how can I get a full refund?

If FlixBus canceled your trip at the last minute and only issued a voucher, you should first study their cancellation and refund policy on https://www.flixbus.com to understand your rights.

Customers are typically entitled to a full monetary refund rather than a coupon if the company cancels a trip for them.

To obtain a refund, contact FlixBus customer support via the Help Center (https://help.flixbus.com/s/contact-us).

Provide your booking reference, explain the problem, and specifically request a full refund rather than a voucher. Attach any relevant evidence, such as your ticket and cancellation notification, to back up your claim.

If FlixBus does not give a good response, consider submitting a complaint with Xolvie to raise awareness and alert others.