FlixBus Canceled My Ticket Without Reason – Forced to Pay Extra for the Same Bus

FlixBus Canceled My Ticket Without Reason – Forced to Pay Extra for the Same Bus
January 24, 2025 4:35 AM130

On January 24 at 1:50 AM, I had a FlixBus ticket (PNR: 3211142773) from Brussels to Paris that I purchased for ₺399. However, without any explanation or my consent, my ticket was canceled by FlixBus. When I tried to board the same bus, I was forced to buy a new ticket for €38, costing me significantly more!

This is completely unacceptable. I was not informed of the cancellation in advance, nor was I given a valid reason. I demand a full refund for the extra amount I paid. FlixBus should take responsibility for this mistake and stop unfairly charging customers for their own system errors.

Comments

Similar Complaints

1

FlixBus Cancels Tickets With Deduction And Coupons

October 1, 2023 8:56 PM462

I purchased a Barcelona to Paris ticket from Flixbus for October 12, but within a few hours, I realized that I had bough...

FlixBus Cancels Tickets With Deduction And Coupons
FlixBus Cancels Tickets With Deduction And Coupons

FlixBus Overbooked the Bus and Made Me Pay €189 for a New Ticket

October 8, 2025 2:07 PM54

On October 6, 2025, at 12:50 PM, I experienced a serious issue with my FlixBus ticket purchased online for the Bergamo–T...