On January 24 at 1:50 AM, I had a FlixBus ticket (PNR: 3211142773) from Brussels to Paris that I purchased for ₺399. However, without any explanation or my consent, my ticket was canceled by FlixBus. When I tried to board the same bus, I was forced to buy a new ticket for €38, costing me significantly more!
This is completely unacceptable. I was not informed of the cancellation in advance, nor was I given a valid reason. I demand a full refund for the extra amount I paid. FlixBus should take responsibility for this mistake and stop unfairly charging customers for their own system errors.
I booked a FlixBus trip from Amsterdam to Paris on March 18 at 08:05. First, the bus was delayed with no explanation. Then it never arrived at all. When we went to the office, they told us they would reroute us through Brussels and issued new tickets—putting us in the last-row seats. What should’ve...
I purchased a Barcelona to Paris ticket from Flixbus for October 12, but within a few hours, I realized that I had bought the wrong ticket and wanted to cancel it. Of the approximately 3300 TL I paid, around 800 TL was deducted as a cancellation fee, and the remaining amount was issued as a coupon t...
I purchased a FlixBus ticket through Omio and tried to cancel it well before my travel date. Despite following the cancellation process as instructed, neither Omio nor FlixBus refunded the amount to my credit card, nor did they help in resolving the issue. Instead, FlixBus falsely claimed that my t...
On May27,2025, I purchased a Brussels–Rotterdam ticket from Flixbus and later canceled this ticket. Despite the cancellation, I have yet to receive any refund to my account or card. My ticket number is 3254697377. I have been waiting for this refund for a significant amount of time, and this delay ...
On October 6, 2025, at 12:50 PM, I experienced a serious issue with my FlixBus ticket purchased online for the Bergamo–Turin route (PNR: 3294506129). Despite having a valid ticket, the Italian driver told me and the passenger traveling with me that there were no available seats and refused to let us...
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