I had to use your bus to travel from Ghent to Amsterdam. Just 10 minutes after departing from Ghent, the luggage door broke, and we had to turn back and wait on the roadside for 2 hours. Then a new bus arrived. We continued with it, but an hour later, the bus broke down, and we were towed to a location where we have been waiting for 2 hours and 15 minutes. We were told that 15 people would be selected to continue with a vehicle. How will you choose 15 out of 50 people? You ruined our whole day, and there is still no solution. No vehicle has been arranged to even address our grievances.
On September 18, I took the 21:00 flight from Ercan to Istanbul. We took off from Ercan at 21:30 and landed at Sabiha Gokcen at 23:00. After the bus transporting us from the apron to the terminal filled up, it stopped a few meters later, reopened its doors, and started waiting. Without any explanati...
Hello, on May 30, 2024, we had two tickets from Düsseldorf to Ghent. The bus, which was scheduled to depart at 16:15, most likely left around 15:30. Despite arriving at the platform at 16:00, we missed the bus, which disrupted all of our travel plans. What bus company leaves without its passengers a...
On 19 May 2025, I boarded the Flixbus Kamil Koç bus scheduled for 22:00 from Bucharest to Istanbul. Shortly after departure—within about 30 minutes—the bus broke down. Despite the critical nature of this situation, the company failed to provide any proper assistance. They simply told us to wait unti...
I booked a FlixBus trip from Amsterdam to Paris on March 18 at 08:05. First, the bus was delayed with no explanation. Then it never arrived at all. When we went to the office, they told us they would reroute us through Brussels and issued new tickets—putting us in the last-row seats. What should’ve...
We purchased a ticket for a Brugge trip from Brussels Midi station with a departure time of 15.09/07:30, and my husband and I were at the bus stop by 07:15. The bus arrived around 08:00, and after all passengers boarded and checked in, the driver just waited without explanation. He did not know Engl...
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