I purchased a FlixBus ticket on November 6, 2024, for my guest traveling from Essen to Mannheim. However, my guest decided not to proceed with the trip. When I requested a refund, FlixBus provided a voucher (Gutschein) valid for one year instead of returning the money.
I do not use buses for travel in Germany, so the voucher is of no use to me. I asked for a proper refund, knowing they already deduct fees for cancellations, but they outright refused. This policy feels unfair, as my money is now wasted on a service I cannot use. I am requesting FlixBus to reconsider and issue a refund for the ticket cost.
I purchased a FlixBus international ticket, but due to a visa issue, I was forced to cancel the trip. When I canceled, instead of giving me a refund, FlixBus issued a voucher—which I cannot use now or in the future because I won’t be able to take international trips anytime soon. This is deeply unf...
Oh man, where do I even start with this nonsense I experienced with Flixbus? So, on February 9, 2023, I thought it would be nice to plan a little trip from Frankfurt to Berlin and back, right? Booked my ticket in a jiffy, no hiccups there. But then, later that same day, I just couldn't make it work ...
I bought two tickets from Flixbus for an international trip. The PNR numbers for the tickets are 315 470 8113 and 315 778 3722. After I canceled them, the website assured me that I would receive a full refund within 30 days or longer. However, it failed to mention that the refund would come in the f...
Hello Flixbus Support, I purchased a Flixbus ticket for 21.06.2024 for 4 passengers, departing at 19:30 from Chu r to Como. Initially, you notified us that the departure time was changed to 19:20 via SMS. Later, we received information that the trip was canceled. As a result, I am unable to find a...
On April29,2025, I purchased two Amsterdam–Cologne bus tickets for June21 via Omıa and Flixbus (Kamil Koç), including ticket protection. My reservation number is 3249389573. On May22,2025, I canceled my tickets. According to Flixbus’ policy, I was supposed to receive either a partial refund or a vo...
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