I purchased a Fakir upright vacuum and sent it to service twice from Konya Selçuklu due to a broken latch and a noticeab...le loss of suction power. Although the product is within the warranty period, both service centers demanded a fee for the repair and did not stand behind the product as I expected.
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I... still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes.
I purchased a Fakir WD9 cordless upright vacuum cleaner from Media Markt. Within two months of purchase, I noticed that ...its suction power was low and it left dirty water behind. Recently, this problem has started occurring during every use. Since this did not meet my expectations, I took the product
Since it’s a German brand, I’ve used many of their products, but after purchasing the model called Bestea, the kettle pa...rt stopped heating just a few months in. The authorized service helped under warranty and, interestingly, found that the wires in the heating base were burned! About a year passed,
I bought the Fakir Spot Cleaner PR 8038 Steam & Stain Remover as a Mother’s Day gift for my wife. When we opened the box..., we noticed several defects, so the next day I took it back—box included—to the MediaMarkt Korupark branch. They said they couldn’t offer a direct replacement because the box had
In November 2021, water started to accumulate in the tank under the Fakir brand electronic teapot I bought. I didn't car...e. It stopped working after about 6 months. I took it to the Dealer. First, they delayed for a long time. They didn't contact me unless I called. Then they said we were waiting for
I bought a Fakir brand blender three years ago. It broke down in the first year, and I had it repaired under warranty. H...owever, it broke again just a month after the first repair, and I couldn't find anyone to assist me. I had it repaired externally, but it kept breaking down several times every yea
The Fakir Bolt X Plus Aqua 8472 Moon Gray cordless upright vacuum stopped functioning after a loud noise from the main L...ED-lit brush head, which also holds the mop attachment, caused the roller brush to stop spinning. This happened one year after purchase, rendering the vacuum unusable. When I took
The Fakir Hypo Clean water purifier I purchased was replaced under the defective product policy after experiencing the s...ame issue (water leakage) three times. However, when the new device showed the same problem, they informed me that the warranty had expired and that service would only be provided
I purchased the Fakir İnovator X 7269 cordless upright vacuum, and its motor broke down in less than six months. I took ...it to the service center, and they claimed it was due to user error. I hadn’t even removed the protective film on it, yet they still insisted it was a usage issue. I reported my co
Hello everyone, I am writing from Turkey. I purchased the Fakir Inovator X Plus 7286 for my mother on 12.05.2024. Howeve...r, the battery of the rechargeable vacuum cleaner began to drain very quickly, and the device started overheating. These issues made the vacuum cleaner almost impossible to use for
I purchased a Fakir iron from A101, but it began dripping water within a month and soon stopped heating entirely. I sent... it to Fakir’s authorized service center, 'Keskin Elektrik' in Adana, via my friend T*** T*** B***, under warranty with form number 102400729, but received no response after three
"I cannot understand what kind of resolution process has been initiated. We couldn't use the product because it wasn't charging, and despite the product being defective, the Fakir customer representative called and said that because the product is a small household appliance, you need to take it to the service center yourself. For the prestige of a world-renowned brand, the size of the product should not matter. A special technical team should be sent to collect the product, examine it to resolve the issue, and if necessary, provide a promotional gift to satisfy the customer and ensure their trust, and replace the product with a new one. You cannot ensure customer satisfaction and brand trust this way. It was not befitting for a corporate brand like Fakir."
On October 31, 2024, I ordered a Fakir RS770 Smart Robot Vacuum Cleaner fro...m the Hepsiburada website with the order number 451 791 9510. The product w
The gasket that helps connect the roller of the Fakir brand meat grinder to the main body has been damaged. It kept comi...ng off, and I would put it back in place each time. However, this time it sustained serious damage, and I needed a new gasket. It’s a simple plastic gasket, but it isn’t sold separ
The “Fakir Hausegerate - Inox - Chailuxe Tea Maker” I purchased from Teknosa on September 16, 2024, had its water boilin...g chamber rust after a short period of use. I sent it to the authorised service center through Teknosa, but they claimed the rust inside the kettle was due to user error. I then ca
"I will not buy products from the Fakir brand again, and I cannot recommend it to those who are considering it. No to brands that do not stand behind their products."
On December 17th, 2023, I purchased the Fakir Pro Intermix blender set. In September 2024, while using the product, I he...ard a strange noise from the cutting blade inside the blender foot, and upon checking, I saw that the blade had dropped. When I took this product, which is not even a year old yet,
I bought a Fakir vacuum cleaner from BİM for ₺4,500, and now, less than 8 months later, it keeps shutting off right afte...r I turn it on. I brought it to the service center, and to my shock, they hit me with a bill of almost ₺4,000 for a battery replacement, saying it was my fault, which seems unfair
I purchased the Fakir HSA Stone 4048 cordless vacuum cleaner as part of a promotion with the Bambi bed set, and the dust... container broke. I ordered a replacement container from the technical service, which took almost two months to arrive. The new container broke at the same spot for the second time
I really don’t understand what kind of vacuum cleaner was given to us along with the mattress we bought from the Bambi Y...atak store. I mean, this can’t be called a vacuum cleaner. I used it for less than a month, and the front part came loose. We sent it to service, but it wasn’t covered under the 2-
Hello, I purchased the Fakir Mr. Chef Quadro Violet Kitchen Robot Blender Set through Hepsiburada. I believe it arrived ...on November 30, 2023, and I haven't been able to use it yet. Initially, the blender broke down after making soup three times. I had to go through the process of sending it for serv
On 17.02.2024, I purchased a Fakir Bolt X Plus Aqua 8472 Moon Gray cordless vacuum from Teknosa. After 6 months, while u...sing it, the roller brush in the main head with the LED lights and mop attachment stopped working with a loud noise, rendering the vacuum non-functional. I took it to the authorize
Hello. I bought the Fakir Filter Pro bagless vacuum cleaner. For God's sake, the suction power is exactly as I wanted, b...ut it hasn't been 7 months since I bought it yet. As can be seen in the picture, 2 big wheels broke in the same place in the same way 2 months apart. I say broken but actually melt
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorize...d service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming
