The gasket that helps connect the roller of the Fakir brand meat grinder to the main body has been damaged. It kept coming off, and I would put it back in place each time. However, this time it sustained serious damage, and I needed a new gasket. It’s a simple plastic gasket, but it isn’t sold separately. The authorized service is asking me to purchase the entire roller for ₺600. And the new roller’s gasket will also come off, break apart, and I’ll be charged another ₺600 again. I contacted the customer service center, and they gave the same response. If the gasket isn’t sold separately, it shouldn’t come off in the first place. If it does come off, spare parts should be provided. We are being inconvenienced over such a simple issue.
I purchased a Fakir blender a couple of months back, and unfortunately, it stopped working after just three uses. The plastic piece is super flimsy and it totally broke. I brought it to the official service center and they informed me that Fakir does not allow returns for this kind of damage. They ...
I purchased a Fakir Vacuum Pro electric vacuum cleaner from a Media Markt store, and just 6 months after purchase, one of the wheels broke. During the sale, I was told, “If you have any issues, we will help you,” and I was also offered an extended warranty. When the issue occurred, I handed the prod...
I bought a Fakir brand blender three years ago. It broke down in the first year, and I had it repaired under warranty. However, it broke again just a month after the first repair, and I couldn't find anyone to assist me. I had it repaired externally, but it kept breaking down several times every yea...
I purchased the Fakir Innovator X Plus 7286 cordless vacuum cleaner, paying 10,000 TL. The installment plan is ongoing, and only 3-4 months have passed. However, the device does not function properly and fails to serve its purpose. While emptying the container, the lid suddenly fell into the trash. ...
On 17.02.2024, I purchased a Fakir Bolt X Plus Aqua 8472 Moon Gray cordless vacuum from Teknosa. After 6 months, while using it, the roller brush in the main head with the LED lights and mop attachment stopped working with a loud noise, rendering the vacuum non-functional. I took it to the authorize...
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