Fakir Blames Me for Motor Failure on My Inovator X 7269 Vacuum Under Warranty
I purchased the Fakir İnovator X 7269 cordless upright vacuum, and its motor broke down in less than six months. I took it to the service center, and they claimed it was due to user error. I hadn’t even removed the protective film on it, yet they still insisted it was a usage issue. I reported my complaints to the Consumer Arbitration Board, but they say the motor is defective and not covered under warranty. Despite being a trusted brand, Fakir’s handling of this issue has been extremely disappointing. This situation has caused me to lose faith in both the product and the service. How could I possibly damage the motor without even removing the protective film?
7 business days have passed, there is no response or anything else...!
Hello, you called once but I couldn't answer, and it seems you don't have the chance to call again. Obviously, I called back, they said we will call you, but again there is no progress in any way. From now on, I will never use anything that has Fakir in it, whether inside, beside, or anywhere around it. 0 0 0
