The Fakir Bolt X Plus Aqua 8472 Moon Gray cordless upright vacuum stopped functioning after a loud noise from the main LED-lit brush head, which also holds the mop attachment, caused the roller brush to stop spinning. This happened one year after purchase, rendering the vacuum unusable. When I took it to an authorized Fakir service center with the invoice, they stated that the warranty does not cover product attachments and that I would have to pay ₺45,000 for a new brush head, as repairs were not possible. How can the main component of a vacuum, which they call an attachment, not be covered under warranty? Despite the product having a two-year warranty, they refused to cover the issue even though it has only been one year. I am completely dissatisfied with this situation.
On 17.02.2024, I purchased a Fakir Bolt X Plus Aqua 8472 Moon Gray cordless vacuum from Teknosa. After 6 months, while using it, the roller brush in the main head with the LED lights and mop attachment stopped working with a loud noise, rendering the vacuum non-functional. I took it to the authorize...
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
I purchased a Fakir Inavatör X Plus 7286 Antrasit Blue vacuum cleaner on 18.03.2024 for $282.40. For about two months, I have experienced gradually worsening battery performance issues. The vacuum turns on but shuts down almost immediately, making it impossible to use the product as intended. On 03...
I purchased the Fakir İnovator X 7269 cordless upright vacuum, and its motor broke down in less than six months. I took it to the service center, and they claimed it was due to user error. I hadn’t even removed the protective film on it, yet they still insisted it was a usage issue. I reported my co...
I bought a Fakir vacuum cleaner from BİM for ₺4,500, and now, less than 8 months later, it keeps shutting off right after I turn it on. I brought it to the service center, and to my shock, they hit me with a bill of almost ₺4,000 for a battery replacement, saying it was my fault, which seems unfair ...
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