Hello, I purchased the Fakir Mr. Chef Quadro Violet Kitchen Robot Blender Set through Hepsiburada. I believe it arrived on November 30, 2023, and I haven't been able to use it yet. Initially, the blender broke down after making soup three times. I had to go through the process of sending it for service and waiting, etc. Even after that, they told me that it couldn't be run continuously; I had to stop and restart it frequently.
When I finally got it back, I couldn't chop onions with the food processor. They told me to send it for service again. I was able to go there yesterday, and the dealer advised me to first do a brief pulse, then do a 5-10 second pulse, and then use it. He demonstrated by chopping potatoes, adding small pieces at a time. I will try to use it, but I did not find this information in the user manual. If I am mistaken, please send me the relevant part of the manual; otherwise, please accept the return of your appliance and refund me my money with legal interest.
On December 17th, 2023, I purchased the Fakir Pro Intermix blender set. In September 2024, while using the product, I heard a strange noise from the cutting blade inside the blender foot, and upon checking, I saw that the blade had dropped. When I took this product, which is not even a year old yet,...
My Fakir robot vacuum cleaner has broken. It does not automatically return to the charging unit; each time, I must manually place it. I purchased the product brand new, but it has been this way since the first day. I took it to the authorized service twice, and both times they said it was fine. When...
I regret buying this set. Fakir does not support their product. Does their brand philosophy involve deceiving customers? That is very disrespectful. The people who purchased this product are not lacking in technological skills, and they have experience using blenders. After using the product for 2-3...
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