I purchased the premium version of EWA English but the promised features were not activated. How can I demand full access?

On November 17, 2025, I purchased a one-year Premium subscription for the ewa: Learn English & Spanish app through Google Play. The payment was processed successfully, and my subscription appears as active in Google Play. However, the app still shows that I’m using the “limited content version,” and...

Today (November 18, 2025), while trying to log in to my Ewa English Premium membership on my Android device, I encountered a connection error. After entering my login details, the app shows a connection error and I can’t access my account. I purchased my Premium membership through Google Play, and I...

Even though I purchased a one-year Premium package on the Ewa English app, only the limited-content version appears as active on my account. I made the payment through the App Store, and I’ve been dealing with this issue for about three weeks. During this time, I haven’t been able to access any Prem...

I subscribed to Ewa English expecting full access to lessons, but I quickly realized that nearly everything in this app costs extra. Even though I already paid for a membership, I can’t study further unless I upgrade to a higher tier or wait endlessly for my "energy" to refill. What kind of learning...

I purchased access to Ewa English expecting to use all features included in the Premium package. However, every time I try to open a new lesson or section, I’m redirected to another payment screen demanding an additional Premium upgrade. This is unacceptable, especially since I’ve already paid. Wha...

I purchased a Premium membership for Ewa English, expecting full access as promised, but I still cannot use the features I paid for. The app keeps treating me like a free user, showing limited access and constant discount ads. Why am I still seeing locked content and promotional banners if I’ve alre...

I signed up for a yearly Pro membership through the Ewa English app on March 14, 2025. However, despite completing my payment for the full Pro version, the app still shows locked features and keeps asking me, “Do you want to become a Pro member?” This makes no sense — I’ve already paid for it! To m...

I subscribed to Ewa English, expecting to access all the features I paid for. However, the app continues to show a pop-up asking me to “subscribe,” even though I already purchased a membership. Thinking it might be a technical glitch, I clicked the “subscribe” button again — and to my surprise, it c...

I purchased the Ewa English Premium membership through their app, expecting to access the promised features right away. Instead, I haven’t been able to use the service at all—my Premium access never activated, even though I was charged for it. I immediately requested a refund and reached out via ema...

I purchased the Pro membership in the Ewa English app, expecting unlimited and fast access as advertised. Instead, I’m constantly being told to “wait 30 minutes for a new chance” or “wait 20 minutes to continue.” What exactly did I pay for if I still have to wait to use basic features? This app is m...