EWA English never syncs my lessons between my mobile device and my PC. How can I fix this issue?

If EWA does not sync your progress between devices, it is almost always due to account issues or connection problems between servers. You can fix it by following these practical steps:

• Make sure you are using exactly the same account on both devices: same email, same login method (Google, Apple, Facebook). If you changed the login method, the app creates separate profiles without notifying you.

• Check that both your mobile device and your PC have a stable connection. EWA’s synchronization depends on its server and can fail with unstable mobile data.

• On the mobile app, go to Profile → Settings → Restore progress (if available). This forces EWA to send your current progress to the server.

• Log out on both devices and log in again, starting with the device where you have the most updated progress.

• Reinstall the app on your mobile device to force a clean synchronization and remove corrupted cache.

• If the progress is still incorrect, take screenshots from both devices (completed lessons vs. actual status) and contact official support.

Ask for a “manual progress synchronization” and attach your evidence.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.