On 01.06.2026, while trying to reach the Enza Home store from which I purchased a product, I accidentally called your br...anch located next to Memorial Hospital, Yelken Plaza, Mevlana Boulevard, Balgat, Çankaya/Ankara. I first called from a mobile phone and then from a landline, intending to contact t
"I was called today and my procedures were completed, and it was stated that the device would be delivered tomorrow. Thank you for their attention."
I wanted to renew my subscription with Turkcell Superonline. When I called customer service, I stated that I wanted to j...oin the 24-month commitment campaign that includes a Wi-Fi router. After listening to the contract terms for half an hour, they told me that the device was out of stock and I could
I placed an order for the lower basket of an Electrolux dishwasher (Keçiören service), but it's been over a month with n...o updates or calls. I even contacted customer service, lodged my complaint, and was assured of a callback, but still, no response and no call back. All my home appliances are Elect
I bought a TV, model 75QNED816, and it was approved for replacement due to light leaks. After 7-8 months, the replacemen...t, a higher model 75Qned916pa, arrived on December 8, 2023, following a decision by the Consumer Arbitration Board. Despite being a newer model with mini LED technology, this TV ha
I purchased an LG 75NANO916 TV, which had light leaks, and the service approved a replacement. However, Antares Teknosa,... where I bought the TV, does not have the product in stock, and they are suggesting a refund or paying the difference to buy a lower-quality TV. The LG service called me and offere
