Enza Home Order Not Delivered

12

I purchased a bed base and headboard from Enza Home / Yataş Manisa store, and despite the time that has passed, my product has still not been delivered. I have a signed sales contract that clearly shows my customer information, product details and the amount I paid. For a long time I have been trying to reach the Manisa Enza Home / Yataş store, but I cannot reach anyone. The store appears to be closed, I was informed that it went bankrupt and there is no authorized person I can contact. Because of this situation, I am left without both my product and any clear information about what will happen next. I request that my products be delivered to me as soon as possible in accordance with my contract, or that my payment be fully refunded if delivery is not possible. I expect Enza Home / Yataş to take responsibility for the sale made through the Manisa store and to resolve my grievance promptly.

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