On May 7, 2026, at 11:51 PM, I placed an online delivery order to my home from the Domino’s Türkiye Etimesgut Piyade bra...nch in Ankara through a food delivery platform. My order included two medium SuperX pizzas, chicken poppers, and fries. I also paid extra to add additional toppings beyond the stan
"The person in charge was polite and solution-oriented."
On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were ...delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was
"Thank you to the lady who called from Domino's. She gave 3 pizzas as a gift for 3 orders. I still have a negative opinion about the branches and the brand I mentioned, but I thank the representative for her help."
On August 8th and 10th, I placed two separate orders through Yemeksepeti at the Gaziantep Duisburg branch. In both order...s, I was sent a different pizza than the one I ordered. My order numbers are #lg2z-2532-v18n and lg2z-2532-9vke. I paid by credit card. This isn't the first time I've experienced t
On August 30, 2024, I ordered one XL Iconic Pizza from Domino’s Ortaköy branch (Order No: 84414576). Shortly after eatin...g the pizza, I developed a high fever, severe stomach pain, diarrhea, weakness, and chills. For about three days, I was bedridden, only getting up to vomit or use the bathroom, una
On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount ...was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared
I wanted to use the 300 summer points I'd accumulated through the 'Daha Daha' app to receive a Domino's medium 1+1 menu ...as a gift. I selected one of the medium pizzas offered as part of the campaign at a Domino's branch in Ankara, Turkey, and entered my promo code into the appropriate field in the D
"I would like to thank Ms. Merve from Domino's Pizza for her humane way of speaking and polite attitude. My issue has been resolved."
On Getir, I placed an order for two pizzas from Domino’s at 12:58 PM. By 2:...30 PM, the order still hadn’t been delivered. Then I received a call from s
On July 2, 2025, following the cancellation of my order with reference number 82678265, I was informed that a refund of ...₺505 had been initiated. However, as of July 17, the refund still hasn’t been credited to my account. I contacted Domino’s customer service several times—first I was told it would
On July 15, 2024, at 21:12, I placed an order for the “Superix Pizza” from Domino’s Pizza Zeytinburnu 58. Bulvar branch ...via Yemeksepeti (Order No: #w7cw-2529-3zu3). My order was delivered 1 hour later, at 22:12. According to Domino’s own policy, orders that take longer than 30 minutes to be delivere
"Thank you for the attention from Domino's headquarters."
On Wednesday, June 18, I placed an order for two pizzas via Getir from the ...Balıkesir Altıeylül Bahçelievler branch. Both the order time and payment ti
I order from Domino's Pizza almost every three days. I placed an order this evening, and when it didn’t arrive within 33... minutes, I contacted the customer complaint line. They directed me to the branch, which told me the pizza and other items were on the way. I reminded them of their 30-minute deliv
I ordered pizza from Domino's and added a 20-piece crispy chicken side. However, I only received 19 pieces. I paid ₺80 f...or it. If I wanted just 10 pieces, why sell it as a 20-piece if only 19 are included? Did one of your staff eat it? This is completely unacceptable. It may seem like a small mistak
Domino's Pizza representatives, do prices really change every week? I find this approach hard to understand. Prices are ...constantly increasing, and I can’t make sense of it. The dough is the same, the ingredients are more or less the same—some slightly more, some less—yet you even charge extra for so
When we ordered the "Crispy Mixed Bucket" from Domino’s Yıldırım branch in Bursa, it was supposed to come with a yogurt ...sauce, but the courier said, “It doesn’t appear in our courier system.” Even though I mentioned in previous orders that “they’ll fix it if you inform them,” they didn’t care. Later
"Thank you for your interest and attention."
"Compensation has been provided for the inconvenience experienced. However, the pizzas that arrived are still not completely hot; I hope improvements will be made."
To Whom It May Concern, An hour after I ordered an XL pizza, they delivered... a medium-sized pizza at the same price. We refused to accept the delivery
"Thank you for your return and your kindness."
On June 23, 2023, at approximately 23.30, we ordered two pizzas from Yemek ...Sepeti to Şirinyer Domino's Pizza (order No: #cl0m-245-39j2). Although more
"Thank you"
I've been ordering from Domino's Pizza for years, both for delivery and car...ry-out. However, the company has a promotion called "Eat-Win" that is adver
I placed an order at the Domino's Incek branch, and they claimed it was too far, asking me to add extra items to the ord...er. If it's too far, then why include our area in the delivery coverage? Were my previous orders not delivered to the same location? It feels like they're making arbitrary decision
Trying to use the Domino's Wheel 50 TL coupon turned into a huge mess. They offered a free medium pizza for a "technical... error," then hit me with a 150 TL minimum order to redeem it - not exactly an apology! Even after paying, my pizza arrived wrong. After getting radio silence for days, they finall
"It's been a week. There is still not the slightest progress. I call and ask how much longer I will have to wait. They say, "Well, let's also get approval from the branch." The manager is supposed to come at 5:00 PM. They will give information once they arrive. It will be checked. It's the 7th day and we are still where we started. Shame on them. I have nothing more to say."
"The customer representative was very attentive, I thank them."
On February 26, 2024, I ordered 3 large supreme pizzas from Domino's Pizza'...s Eryaman 3. Etap Ankara branch. My house is just a max of 300m away from D
I placed an order at 5:24 PM today (February 18, 2024) at the City Center store. Even after an hour, I didn't receive my... order. The app showed it as delivered. When I called the store, they initially insisted it had been delivered. I explained that I hadn't received it. Then, they assured me it woul
