I've been ordering from Domino's Pizza for years, both for delivery and carry-out. However, the company has a promotion called "Eat-Win" that is advertised to offer free pizzas, but it's unreliable. The reward slices are often not credited properly; the system consistently stops at four slices and refuses to credit the final slice for various reasons. Domino's advertises giving away ₺200 worth of free pizza, but they always cite system errors to avoid fulfilling the promise.
I wanted to inform other consumers and authorities about this issue. When I contacted customer service, they said they couldn't help. We've also filed a complaint with the Consumer Arbitration Committee and reported it to the necessary legal authorities. The issue isn't about the free pizza—we already buy the best with our money—but rather about the misleading advertisements.
On July 2, 2025, following the cancellation of my order with reference number 82678265, I was informed that a refund of ₺505 had been initiated. However, as of July 17, the refund still hasn’t been credited to my account. I contacted Domino’s customer service several times—first I was told it would ...
I wanted to use the 300 summer points I'd accumulated through the 'Daha Daha' app to receive a Domino's medium 1+1 menu as a gift. I selected one of the medium pizzas offered as part of the campaign at a Domino's branch in Ankara, Turkey, and entered my promo code into the appropriate field in the D...
Just loaded some cash into my Domino's wallet for an order I wanted to place. However, when I went to checkout, the option to pay with my Domino's wal...
Comments