On August 30, 2024, I ordered one XL Iconic Pizza from Domino’s Ortaköy branch (Order No: 84414576). Shortly after eating the pizza, I developed a high fever, severe stomach pain, diarrhea, weakness, and chills. For about three days, I was bedridden, only getting up to vomit or use the bathroom, unable to eat anything except herbal tea. I was only able to return to work on September 3. Due to the health issues and suffering I experienced, I went to the doctor and obtained a medical report. Because of the difficulties I faced at the hospital, I had to pay a ₺500 examination fee at a state hospital despite having insurance. I did not call Domino’s customer service, as I was in no condition to pursue my complaint at the time. Every time I was in pain or vomiting, I thought of Domino’s and those responsible at the Ortaköy branch, and I have only just begun to recover. I want the grievance I experienced to be taken into consideration, and I request compensation for both my financial and emotional damages. During this process, I suffered both a loss of work time and additional health expenses. I will file complaints with the relevant authorities and inform everyone around me. I demand a refund for my order from Domino’s and reimbursement of my medical expenses.
On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was ...
On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared ...
On July 15, 2024, at 21:12, I placed an order for the “Superix Pizza” from Domino’s Pizza Zeytinburnu 58. Bulvar branch via Yemeksepeti (Order No: #w7cw-2529-3zu3). My order was delivered 1 hour later, at 22:12. According to Domino’s own policy, orders that take longer than 30 minutes to be delivere...
On July 2, 2025, following the cancellation of my order with reference number 82678265, I was informed that a refund of ₺505 had been initiated. However, as of July 17, the refund still hasn’t been credited to my account. I contacted Domino’s customer service several times—first I was told it would ...
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