On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared to have gone through without any issues. Despite reporting the situation both through the app and to customer service, I have received no response and no refund. I have my bank receipt as proof. This is the first time I have experienced such an issue, and I cannot understand why Domino’s has been so unresponsive. I request both a prompt refund of my payment and a clear apology for the inconvenience I have experienced.
With my personal email account, I tried to make a purchase on the Domino's app on April 23, 2024, after adding ₺513 to the Domino's wallet. Unfortunately, I repeatedly came across an error message that informed me of an unexpected service error. I reached out to Domino's customer service using the p...
On 08.06.2023, I uploaded money to Domino's wallet application 240 TL. Later, they said that this application was not used in my region and then I asked for a refund, but my refund has not been made yet. They make a wallet account application, there is no application in the dealers, and we customers...
I placed an order with Domino's Pizza, but despite waiting at my door for 1.5 hours, the pizza was never delivered. Adding to the frustration, the Yemeksepeti app showed a "delivered" status about 30 minutes before I even contacted customer service. When I tried to resolve the issue, the branch sta...
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