Disney+ subscription problem

I am a subscriber to Disney+’s ad-supported plan, but I have been experiencing a serious technical issue that has not be...en resolved. When the Getir advertisement shown before certain content fails to play, the content itself does not start at all. Since the ad gets stuck, I am unable to watch any se...

I am a long-term Disney Plus subscriber in Turkey and I have an important problem regarding my account email and the way... your verification system works. I have lost access to the email address registered on my Disney Plus account. I can still log in to the app, but I need to update my email address....

I’ve been trying to cancel my Disney+ subscription for a long time, but the system just won’t let me. I had previously c...anceled it and stopped checking my card, assuming it was handled. But when I looked again recently, I saw that they’ve been charging me this whole time. When I log into my Disney+...

My current Disney Plus subscription was switched to a paid ad-supported plan. I originally subscribed for The Mandaloria...n, but since the series has not continued for a long time and Disney Plus has significantly increased its prices, the service no longer meets my expectations. The platform once see...

I forgot to cancel my Disney Plus subscription, and this month, ₺164.90 was automatically deducted from my card. As soon... as I noticed, I canceled my membership, but now I have no idea how to request a refund. Since I did not use the service for this billing period, I believe I should be eligible fo...

I canceled my Disney+ subscription three months ago, yet on February 8, 2025, I was charged again, and my membership was... reactivated without my consent. This was completely unexpected, and I was shocked to see that over ₺160 was taken from my account. How does a canceled membership restart on its o...

I initially subscribed to Disney+ monthly from Northern Cyprus (KKTC) and later upgraded to a yearly membership, paying ...the full annual fee. Until recently, I could watch without any issues, but now, I can’t access my account at all. There are no IP restrictions, as our internet connections route t...

I have a Disney+ subscription with a monthly fee of ₺164, but in February, they charged my card ₺1,350 instead! The tran...saction was attempted twice—one was declined, but the other was successfully deducted from my account. Meanwhile, my regular monthly fee is still being charged as well. This is co...

Disney+ has been making regular monthly deductions from my account without my knowledge. I have called numerous times ov...er the past months, and while my account is inactive, they are still withdrawing money from my card. Customer service is never able to help, saying they will email London. There is...

I purchased a Disney Plus membership today and was excited to use it. However, as a student currently living in Northern... Cyprus, I am unable to access the service. It keeps displaying a "service not available in your location" error. I paid for my membership through the Disney Plus Turkey site and s...

I canceled my Disney Plus subscription several months ago, yet they've been withdrawing ₺ from my bank account every mon...th without my knowledge or consent. I haven't used the service at all since canceling, but they continue to charge me, withdrawing ₺ monthly. This is completely unacceptable and fe...

Hey, I'm looking to cancel my Disney+ membership. Can anyone help me out? Hey, I've been trying to get in touch with cus...tomer service, but I haven't heard back from them at all. It's pretty frustrating. Hey, I really need some help canceling my membership ASAP. Can anyone lend a hand? I really hate ...

I am having trouble with my Disney Plus membership. It is been suspended and I am not sure why. I have been trying to re...ach customer service, but I am having trouble getting through. No one ever responds and there is complete silence on the other end of the line. I would greatly appreciate it if you...

Hello, on May 27, 2024, I subscribed to Disney+ using mobile payment. I used the app that day to watch a movie. The next... day, when I attempted to log in again, it said my account had been deleted. I have been unable to log in since then. Despite multiple attempts to contact customer relations, I am ...

I'm having trouble canceling my Disney+ subscription. The cancellation option is not visible. Payments are still being w...ithdrawn from my account. I require help from an authorized individual. Attached below are the screenshots. I can't seem to find the cancellation option as you've described. Please...