In order to maintain my Disney Plus subscription, I had to sign in and complete a payment. I use two separate email accounts. Due to issues accessing my Disney Plus account and not receiving any emails after multiple password reset attempts, I decided to create a new membership using a different email account. Received a notification on my card tonight that Disney Plus charged separately for both memberships, but I can't use one of them. Whenever I ask for a password reset, I never receive an email. I would like the problem to be resolved quickly. Please address the account access issue promptly or provide a refund. Thank you.
When I tried to log into Disney+, I received a message saying my account is on hold and that I need to update my payment method. However, I already paid for this month, and I even received a confirmation message stating that the payment was successful. I attempted to fix the issue by trying multipl...
I’ve been trying to log into my Disney+ account, but after entering my email and password, the system says, “We’ll send you a message.” However, after that message appears, nothing happens. The page doesn’t refresh, the verification doesn’t load, and I’m stuck in a loop. I just wanted to log in and...
I'm having trouble canceling my Disney+ subscription. The cancellation option is not visible. Payments are still being withdrawn from my account. I require help from an authorized individual. Attached below are the screenshots. I can't seem to find the cancellation option as you've described. Please...
For the past two days, I’ve been unable to cancel my Disney+ Standard subscription. I’ve tried multiple times using my mobile phone, computer, and TV, but none of these platforms show an option to cancel — only an option to change the subscription plan. Even on the official Disney+ website, the “Can...
I have a Disney+ subscription with a monthly fee of ₺164, but in February, they charged my card ₺1,350 instead! The transaction was attempted twice—one was declined, but the other was successfully deducted from my account. Meanwhile, my regular monthly fee is still being charged as well. This is co...
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