Hello, on May 27, 2024, I subscribed to Disney+ using mobile payment. I used the app that day to watch a movie. The next day, when I attempted to log in again, it said my account had been deleted. I have been unable to log in since then. Despite multiple attempts to contact customer relations, I am unable to reach anyone. I want my problem resolved. It's unsettling not to be able to contact anyone, and if this continues, I'll cancel my membership. I request to be contacted.
For the past two days, I’ve been unable to cancel my Disney+ Standard subscription. I’ve tried multiple times using my mobile phone, computer, and TV, but none of these platforms show an option to cancel — only an option to change the subscription plan. Even on the official Disney+ website, the “Can...
I'm having trouble canceling my Disney+ subscription. The cancellation option is not visible. Payments are still being withdrawn from my account. I require help from an authorized individual. Attached below are the screenshots. I can't seem to find the cancellation option as you've described. Please...
Despite canceling my Disney+ subscription multiple times, both through the mobile app and on my computer, I’ve continued to be charged monthly for the last 5 months — a total of ₺1,745 withdrawn from my Yapı Kredi credit card and phone bill. Even though my account shows the subscription as canceled,...
I’ve been trying to log into my Disney+ account, but after entering my email and password, the system says, “We’ll send you a message.” However, after that message appears, nothing happens. The page doesn’t refresh, the verification doesn’t load, and I’m stuck in a loop. I just wanted to log in and...
When I tried to log into Disney+, I received a message saying my account is on hold and that I need to update my payment method. However, I already paid for this month, and I even received a confirmation message stating that the payment was successful. I attempted to fix the issue by trying multipl...
Comments