Disney Plus Account Cancellation Fails Because Verification Code Never Arrives

I want to cancel my Disney subscription, which I purchased approximately 2–3 months ago, but I cannot complete the process because I never receive the verification or confirmation code sent to my email address when I try to delete my account through the system. Despite trying multiple times, the email code never arrives, preventing me from closing my account.

I also contacted customer support regarding this issue, but the instructions provided did not solve the problem, and I am still unable to cancel my subscription. I do not want to suffer any financial loss because of this issue, and I request that my active subscription linked to my account be canceled immediately without requiring any further action from me, and that any future charges be completely stopped.