1

Disney+ Blocked My Access Despite Full Payment – No Solution Provided

February 11, 2025 3:36 PM33

I initially subscribed to Disney+ monthly from Northern Cyprus (KKTC) and later upgraded to a yearly membership, paying the full annual fee. Until recently, I could watch without any issues, but now, I can’t access my account at all.

There are no IP restrictions, as our internet connections route through Turkey, so that’s not the issue. I even had a long phone call with a Disney+ representative yesterday, but they failed to provide a solution. My internet provider confirmed that they have been following up on this issue with Disney+ for a long time, yet nothing has been resolved.

The Disney+ agent promised to call me back, but that never happened. I paid for the full year, yet I can’t use the service, and no one is taking responsibility. This is unacceptable! Disney+, fix this issue immediately or issue a refund!

Comments

Similar Complaints

Disney Plus Membership Shows Service Error in Northern Cyprus

June 3, 2024 9:47 PM56

I purchased a Disney Plus membership today and was excited to use it. However, as a student currently living in Northern...

Disney Plus Ignored My Cancellation and Kept Charging My Card

October 6, 2025 12:39 AM35

Despite canceling my Disney+ subscription multiple times, both through the mobile app and on my computer, I’ve continued...

Disney+ Login Issues - Error Code and Inaccessible Customer Support

June 3, 2024 12:21 PM30

I am unable to log into my Disney+ account as I keep encountering an error code. I've tried contacting customer service,...