SuperLive Refund Request For Accidental Purchase

I am writing to request a refund for an accidental purchase made today, October 13, 2026, in the SuperLive application on my Samsung A15 device. Due to an unintentional tap while using the app, a payment was processed without my clear confirmation and the transaction was completed directly through my registered bank card. The transaction was charged for the amount of 10.2414 USDT (1,345.43 DZD) to my card ending in 1576, with the merchant listed as LiveStreamingServices in Nicosia, CY, under Transaction ID 466286442689308. This purchase was for digital goods. I have not used or consumed any of the purchased items. My in‑app item bag remains unused: the “Entry Effect” and “Profile Boost” sections are empty, and only a “Sport Car” tool with 1 hour duration appears under “All Tools”, which I have not activated. My SuperLive account details are as follows: Account ID 39759085, username “slayber”, and contact email address “fystorm**@gmail.com”. The transaction date is October 13, 2026 and the Transaction ID is 466286442689308, which also appears in my card transaction record. Since this purchase was made by mistake and none of the digital items have been used, I kindly request a full refund of 10.2414 USDT to be returned to my original payment method. I would appreciate your prompt review of this situation and a confirmation of the refund process being sent to my email address at “fystorm**@gmail.com”.