I was surprised by an extra charge from CVmaker, how can I contact customer service?

Here are practical steps:

• Support email: write to [email protected] with the subject Inquiry about extra charge. Include your registration email, payment date, and a screenshot of the additional charge.

• Check → My profile / Subscriptions and verify whether the charge corresponds to an automatic renewal. Take a screenshot.

• Response timeframe: request written confirmation of the case and an estimated resolution date.

• Bank or card: if you don’t receive a response or refund, request a chargeback from your bank as an unauthorized charge.

👉 If the problem remains unresolved, consider filing a complaint on Xolvie to seek a resolution.