All Complaints

The bank card sent by Ziraat Bank was supposed to be delivered by Kuryenet on November 18, but it has still not been delivered, and I have not been contacted in any way. Even though I have been waiting at my address, I received no notification or call. There is also no customer service phone number ...

I want to install the beIN Connect app on my Philips 50PUS6704/62 television, but the app does not appear in the app store at all, so I can’t even begin the download process. My TV is running the Saphi operating system and has several other apps available, but I cannot access the beIN Connect app in...

For more than a month, I have been unable to use the screen-mirroring feature on my Philips 55PUS6401/12 television. It used to work without any issues, but now it appears to connect and then immediately disconnects without ever establishing a proper connection. This problem occurs the same way acro...

I purchased the Nike Air Max Dn on September 7, 2025, and within just three weeks of normal daily use, both shoes developed tears in the inner lining along with cracks and material breakage on the outer surface. I only used them for regular walking on proper ground and under suitable weather conditi...

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I have an old TikTok account with the username “delikanli.0625,” and I have completely lost access to it. I no longer remember the old phone number or password, and there is no email address linked to the account. There are old videos of me on that account, and since I now wear hijab, I do not want ...

I opened the box of my JBL Tune 720BT headphones today and started using them for the first time. I registered the headphones in the app, but on my next attempt, they would not connect. To fix the connection issue, I tried resetting the headphones, uninstalling and reinstalling the app, and several ...

Hello, I recently turned 18 and I currently have no source of income. Because of that, I opened a Sugo “women’s account” in hopes of earning money. As a result, my device was banned, and I deeply regret creating that account. I received a device ban, and I promise that something like this will never...

On November 9, 2025, I purchased an Arçelik 283614 IEB model refrigerator from an Arçelik store, and the service team came to install it on November 15. During delivery, I noticed that the refrigerator’s legs were loose and informed the technicians, but they did not fix it, so I had to adjust it mys...

The product I purchased from Swarovski arrived broken. The packaging was extremely careless—almost as if it had been sent by a food courier. I was told that my issue would be resolved immediately and that I would receive a refund as soon as possible. However, I have been waiting for a week, and no r...

I deleted the Snapchat app on my Xiaomi Redmi 13X device a long time ago, but my account (username: wq_dem****) remained active. Since July 2025, I’ve been trying to log back into my account, but I keep getting the message: “Your account has been temporarily disabled due to multiple login attempts.”...

For the past three days, my Philips 55PUS7002/62 television has not been receiving power, and after inspection it was determined that the main board is faulty. From my online research and from speaking with the authorized service center, I was told that replacement main boards are only available at ...

In October, I ordered a 15-meter Spiral Hose Set from Koçtaş's online store (Order No: 1079837696). However, more than a month later, my product still hasn't been delivered. Each time I called customer service, I was told, "You have an open request, please wait a little longer." My order appears to ...

On Wednesday, November 19, I purchased a Play-Doh Pastel crayon set from the City Gross store. Cash register no.: 110, receipt no.: 175. After opening the product, I noticed that the colors shown on the box did not match the actual crayons inside, and the visuals on the packaging were misleading. In...

On November 18, 2025, at 22:12, I deposited $118 into my Matbet account via bank transfer. However, even after a long time had passed, the amount I deposited has not been added to my account. There is no change in my account balance, and I did not receive any error message regarding the transaction...

I participated in the “Sea of Realms” event in Mobile Legends Bang Bang on my Samsung Galaxy S25 Ultra. A total of 800 fragments were required to get the skin I wanted, and I currently have 780 fragments. Throughout the event, I completed 52 draws, and during the last 8–9 draws, I didn’t receive a s...

I purchased the Philips XC7043 upright vacuum cleaner, and it is still under warranty. The main connection point of the vacuum has broken three times during normal use. The first two breaks occurred in the same spot, and the third break happened in another area of the same part. Although the repairs...

On September 11, 2025, I purchased a white Stanley The Iceflow Flip Straw 0.89L bottle from Hepsiburada for ₺1,650, and it has been problematic since the very first day. The straw does not function properly—it constantly takes in air while drinking and makes an unpleasant noise. There is no damage, ...

I won $182 worth of Bonus Freebet in a tournament I participated in on the Galabet platform. However, even though three days have passed, this reward has not been added to my account. My username is y***. When I contacted customer service about the issue, I was given an unhelpful and dismissive res...

I purchased my Philips 43PUS6031/12 Smart TV from Teknosa at the end of 2016, trusting the brand. However, because the software is Linux-based, it never received updates like the newer Android TVs. Since 2017, no software updates have been provided, and the current software no longer supports modern...

On November 19 at 18:57, during a ranked match in Mobile Legends Bang Bang, I encountered a user named “sarhoşkurt [han] ⸎.” Throughout the match and after it ended, this player directed severe insults and vulgar comments at my wife, whose photo is on my profile. I reported the situation both during...