All Complaints

After updating eFootball 2025 on Xbox on December 12, the game completely stopped launching. Before the update, I was able to play the game without any issues, but immediately after the update, the game no longer opens at all, which means I cannot use or play it in any way. I contacted Xbox custome...

On 8 December 2025 at around 12:52 pm, I tried to deposit 100 rupees on the Bdgwin website. The payment failed on the platform side, but the amount was debited from my account. I have the transaction details and a screenshot as proof of this payment. I contacted Bdgwin customer support, and they inf...

I canceled my reservation with reference number 5952****56 through Booking.com on November 26. I paid a total of $51 USD using my debit card, and after canceling the reservation, I expected the refund to be issued back to the same card. However, even after approximately 20 days, no refund or transac...

The sole of the shoes I purchased from the Nike Akbatı store came apart within three weeks, so I applied to the Consumer Arbitration Committee. Even though the Committee’s official decision clearly stated “refund of the purchase price,” when I went to the store today after the decision was issued, t...

I am writing to report a serious issue with a withdrawal from my BC.Game account is still not reflected in my bank account, even though it is marked as successful on your side. On 13 December, I requested a withdrawal of INR 22,004 from my BC.Game account (ID: 99697320) to my Kotak Mahindra Bank acc...

On December 11, 2025, at 9:47 PM, I made a payment via Google Pay to purchase FC 26 on Epic Games. The Google Pay transaction ID is 1864403569. Even though the charge was successfully taken from my card, two days have passed and the game has not been added to my Epic Games library. I contacted both...

On December 10, 2025, I purchased a Fakir Spot Cleaner PR8038 steam upholstery and carpet cleaning machine from Vatan Bilgisayar, paying approximately $258. I used the product for the first time on December 13, 2025, and during this very first use, it immediately started displaying a “dirty water ta...

On 12/01/2025 at 11:17 AM, I transferred €2,200 from my Revolut account to my Ziraat Bank account in Turkey, which is registered in my own name. I have been making regular transfers to the same IBAN for nearly a year without any issues, but this most recent transfer never reached my Ziraat Bank acco...

In December, I purchased a one-time PDF editing service through pdfe.com and made a single payment of $1 from my Ziraat Bank credit card on December 5. I did not approve any subscription, and at no point during the sign-up process did I select recurring payments, automatic renewals, or any similar c...

I have been facing a verification problem with 1win for about two months, which is preventing me from withdrawing my money. I submitted my Aadhaar card for verification, but it was rejected, and my account has not been properly verified since then, even though this document belongs to me. My 1win ac...

Team, I am writing to report a user for misbehavior inside a voice room on your Android platform in India. The user used abusive language and then removed me from the room without any valid reason, which created a very negative and disrespectful experience for me. Offender details are as follows: t...

In July, I purchased a pair of New Balance 530 sneakers from New Balance’s official website. Even though I have only used the shoes for approximately six months, the inner heel lining at the back of both shoes has come loose and become deformed. Experiencing this kind of issue in such a short time—...

I am writing regarding my Garena Free Fire account on the India server, which has been unfairly banned after it was stolen and later recovered. My account details are as follows: UID 24344053277 and in‑game name “shownomii”. I have been playing Free Fire legitimately since 2019, always respecting th...

I requested a withdrawal of 40,000 from my 10 Cric account to my bank account on December 9, 2025. In the transaction history, this withdrawal (Withdrawal ID: 00289e8b-7c72-4c20-a95f-1bdc2aa4e148) is shown as successful, but the money has still not been credited to my bank account. Despite the statu...

I have been experiencing ongoing issues with depositing money via z* b*** on the Melbet app** for a long time. In the deposit section of the app, the Z* banking option appears and disappears intermittently, and it is most of the time not visible at all. This problem has been continuing for about one...

I voluntarily requested the closure of my 1xBet account (ID: 61347127) around mid-November due to a gambling addiction problem. After receiving treatment and support, I believe I am now in a more stable situation, and I have obtained a medical report from a psychiatrist confirming my condition. Foll...

I registered on Surveoo two days ago from Nigeria and set my account language to English. Since creating my account, I have not received any surveys at all, even though I signed up with the expectation of taking surveys regularly. I am requesting that my account be checked and activated properly so ...

On December 10, 2025, I took delivery of my Jeep Avenger Summit electric vehicle from Enriko Aliberti dealer in Izmir, after completing all payments in full. Until the moment of delivery, no one informed me that the center console cover was missing from the vehicle; I only noticed this missing part ...

On December 6, 2025, I purchased two perfumes — Chanel No. 5 EDP and Coco Noir — at the Sephora Tunalı store in Ankara, paying a total of $419. When I opened the boxes at home, I noticed a black particle inside the lighter-colored bottle of Chanel No. 5. After consulting a few people familiar with t...

I made a booking through Kiwi.com under reservation number 708979073 and paid extra for both a seat upgrade and the option to change my flights if needed. Within 24 hours of booking, I realized I needed to change my return flight to a day earlier and used the change option as intended. However, afte...

Today, I purchased GTA 5 through Epic Games, but shortly afterward I decided that I wanted to request a refund. When I logged into my Epic Games account through an internet browser on my computer and went to the purchases section, I only saw the word “email,” and the “Refund” button was not visible ...