Refund My Payment Please

Golu
Jio
1

On 13 October 2026 at around 10:41 PM, I made a mobile recharge payment of ₹249 for an 84‑day Jio pack using my FamX Wallet on the FamPay app. The amount was debited from my IDFC Bank account linked to the card ending with 9613. The transaction shows as completed on my side with Transaction ID 01a1363f-92db-747f-bd6a-4eb8d3261b96 and UTR ID 665238221705, but the Jio recharge itself was not successful. Even though the recharge failed, the amount of ₹249 was deducted from my account and has still not been refunded. I have been waiting for the money to be credited back, but there has been no reversal to my original payment source. I request you to urgently check this failed recharge transaction and refund my money by processing an immediate reversal of ₹249 to my original payment method linked to FamPay.

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