On 26.11.2025, I purchased Schär Curvies Paprika chips from Carrefour, and ...the inner packaging of the product was open straight from production. Even
I bought a 0.33 cl glass water product from Carrefour, and it contained untreated materials and an Artemia shell. This i...s not acceptable for a company like Carrefour. I always trusted the brand for its quality and hygiene standards, which makes this experience even more disappointing. Why is there d
In my order number 192614872, Carrefour failed to call me when the item was unavailable, even though they should have. O...n top of that, instead of the lamb shish kebab I ordered, they sent diced lamb full of fat. Despite trying all morning to resolve the issue, I couldn’t reach a solution. I gave up
I ordered 1 kilogram of ground beef from Carrefour, but the meat had a strange color as if it had come into contact with... metal, and when I smelled it closely, it had a foul odor. Because of this, I contacted Yemek Sepeti’s support line online three times, but since they are an intermediary, they did
I purchased a filter coffee machine from CarrefourSA’s online store as a birthday gift, but unfortunately, I received a ...broken machine. I reached out to customer service right away, and they promised that someone would come to collect the defective product and provide a replacement. I had high expec
I purchased a Philips brand power bank from Carrefour. When the power bank was delivered, I opened it and discovered it ...wasn’t charging. I immediately contacted Carrefour customer service, reported that the product was defective, and requested a refund. A service ticket was created, and I was inform
I had three different issues with the company: 1. One of the products was missing, but I was still charged for it. 2. On...e of the products I ordered was incorrect. I paid for a specific type of tomato but received a cheaper one instead. 3. I ordered a large fish, but instead of cleaning it as expecte
I'm telling you how to be a fool with money. I buy a Dijitsu brand deep freezer from Carrefour SA Nautilus. The brand sa...ys that there is no service for the installation, you open it. I open the box and see huge damage to the metal body. I also congratulate Dijitsu for being a brand that sees and pac
"Thank you very much to the employees from customer service and Carrefour SA headquarters who called and showed interest."
Buying three fish from Izmir Balçova Carrefour SA, I trusted they were fres...h as stated. The fish turned out, though, frozen stock rather than fresh at
I purchased a pair of slippers from the Carrefour Yaşamkent store on June 18, 2024. The band on the slippers after one w...eek. I was 400TRY. When I go to change it, they say we can't have it because you previously wore it. I wear for one week only! I would not recommend the Carrefour brand. They are b
On July 19, 2023, I purchased a Dijitsu tower fan from Carrefour. However, after using it for about 2-3 months, the devi...ce malfunctioned. I sent the device to Elif Technical authorized service center in Bursa under warranty. In November, they kept us waiting for 5 months, claiming that a part was br
I purchased the "Altus Al 445 Nx 5 Program Dishwasher" with order number 155378292 from the website on 03/03/2024. It wa...s delivered to my address by the "Hepsijet" courier on 07/03/2024. On the same day, I scheduled a service appointment for installation. The service gave me an appointment for insta
Hello. I bought fish from Carrefour online. The fish arrived uncleaned. We ...took it for a picnic as soon as it arrived, but I didn't know that it wasn'
newly ordered a product with order number 151334655 from Carrefour SA, realized that it did not meet the specifications,... attempting to return the item through online channels, I was asked to provide pictures via WhatsApp for a clearer understanding. To ensure transparency, I even went the extra mile
Carrefour SA was the retailer where I made my purchase of a box of Chitelo luxury Turkish Delight on October 19, 2023. I...nside the box, much to my horror, I discovered that there were actual living insects. After my pregnant wife and I had already used some of the product, we finally came to the conc
I bought an egg from the Carrefour Merter store that had not expired in the refrigerator. When I brought it home and rem...oved the carton, I saw the moldy egg sight in the picture for the first time in my life. Due to the unhealthy egg production, the room where the egg was kept was left with a musty
Hello, For quite some time, I've been encountering products with insects, spoilage, and shortened shelf life at the Carr...efour store on Ortaklar Street in Istanbul. I went to Carrefour several times with issues like damaged packaging, spoiled watermelons, and foul-smelling cheeses, but I couldn't mak
"Thank you very much for contacting me and offering a satisfactory resolution."
Carrefour does not provide adequate support for the products that they sell. On July 21, 2013, I should not have made th...e unfortunate decision to buy a freezer made by the Dijitsu brand from them. After only forty-five days, the freezer completely lost its ability to function. Not only did it fail t
"We would like to thank, first and foremost, the market employees, managers, and customer representatives for their attention and care."
I bought 1kg of ground beef from the Carrefour SA branch in Bergama yesterd...ay and stored it in the refrigerator. We cooked the meat on the grill for a
On June 25, 2023, I received my order number 147894952 from Carrefour, but it arrived late on June 7, 2023, due to an in...complete address. On the same day, I contacted their customer service, and an appointment was scheduled for installation at my home today, July 10, 2023. However, the installation
I just ordered something online from Carrefour SA and when it arrived, was totally grossed out. the sausage they brought... was all moldy and gross. That's not cool, it could make us sick. I rang Maret and Carrefour to let them know I wasn't happy. However, to my dismay, Maret showed no interest in res
