Carrefour Sold Me Frozen Fish Instead of Fresh and It Fell Apart When Cooked

Buying three fish from Izmir Balçova Carrefour SA, I trusted they were fresh as stated. The fish turned out, though, frozen stock rather than fresh at all. They broke apart like mush and had a doughlike texture when I attempted cooking them. After paying ₺210, I found I had to toss them. I chose Carrefour since I thought it was a reliable business, but this experience has caused me doubt. Engaging in such reckless and deadly play with people's health is I wanted to share my story to caution people to be careful when shopping there and formally complained about this.

Thank you very much to the employees from customer service and Carrefour SA headquarters who called and showed interest.







