Calzedonia customer service

I purchased a total of approximately ₺5,600 worth of products from Calzedon...ia, both online and in-store, for my child. I encountered a serious issue, ...

I purchased a pair of Calzedonia stockings for ₺875 after being assured by the salesperson that a small size would fit m...e. When I tried them at home, I realized they were far too tight—even one leg couldn’t fit. I returned the item to the Erenköy store, and it was sent for inspection, but my request...

I purchased a pair of socks from Calzedonia at Zorlu Center for ₺900, trusting in the quality of their "Italian assuranc...e." However, after wearing them just once, they became deformed. I went back to the store to request an exchange, but they insisted on a receipt. Who keeps receipts for socks purch...

I recently purchased a pair of tights in size S, my standard size, from Calzedonia. I asked the sales associate for guid...ance, as sizing can vary by model. Unfortunately, they failed to inform me that this particular style runs smaller, leading to a poor fit. When I attempted to return or exchange t...

On March 30, 2024, I purchased two bikinis totaling ₺5278 from the Calzedonia Suadiye store. I bought them specifically ...for an international vacation, but despite being purchased months ago, they were only used twice. One of the bikini tops, listed on their site here, tore at the strap connection po...

Dear Calzedonia Team, I recently purchased leopard print socks from your online store. Upon opening the package, I disc...overed a large tear in the socks. I immediately reported the issue to customer service and returned the defective item. However, my refund request was denied, citing "user error," ...

I purchased the MODP0862 product from the Aqua Florya Calzedonia store, and after wearing it just once, it stretched and... developed knee marks. For the price I paid, I expected higher quality. Naturally, I reached out to the store to request a return or exchange. However, they claimed they couldn’t d...

I purchased thermal tights from Calzedonia's Zorlu store on November 12, 2024. When I wore them this week for the first ...time—just for about two hours—they became deformed, with elastic threads popping out everywhere. I discarded the paper receipt, assuming no issues would arise. However, I have the ...

On October 23, 2024, I purchased two pairs of Art. LICO31 col. 019 Nero stockings from the Calzedonia store in Istanbul,... spending ₺2,501.50. Shockingly, one pair tore while pulling it over my ankle, and the other ripped at the top after just one wear, rendering both unusable. I reported the issue to...

The pants I purchased ended up being faulty. After submitting them for inspection, there was a lack of communication reg...arding any updates for a period of two months. After I asked about the status, they acknowledged the problem but declined to give me a refund. After I asserted my legal entitlement...

I purchased a pair of pants that turned out to be faulty. After submitting them for inspection, we received no updates f...or two months. When we inquired about the status, they acknowledged the issue but refused a refund. Insisting on our legal right to a refund, they then fabricated another excuse, c...

For years, I've been a regular shopper at Calzedonia Armada store, but I recently encountered unethical treatment. In th...e new season (Spring-Summer 2024), after trying on a pair of pants and several other items, I purchased them on 02.05.2024. However, before payment, I noticed a stain on the right ...

Calzedonia is another brand that I deeply regret purchasing. I've been thoroughly disappointed in every aspect. Neither ...the store nor the customer service provided any assistance. I submitted my tights for inspection on 21.12.2023, claiming that these highly durable tights had worn out even with cor...

I bought many products from Calzedonia on the European side (Tesvikiye) of Istanbul. Two days later I went to the avm ca...lled Piazza in the Anatolian side as I wanted to change one of the leggings because the size was bigger and I wanted to give back the other one as it was too short for me. I waited...

Recently, I bought a bikini from your establishment in Turkiye Istanbul, and I must say that the quality of this product... has left me quite dissatisfied. After only five uses, the elastic of the bikini top completely melted, leading to a significant quality issue. This defect is not only disappointin...

I purchased a bikini from Calzedonia for the first time this summer, but I regretted it. It fell apart after just 10 day...s of wearing it. I returned to the store where I bought it (Capacity Mall/Istanbul/Turkey), but even there, they didn't apologize for the poor quality of the bikinis, and they refu...

I bought 2 bikini tops and bottoms from the Calzedonia brand online, 1 bikini top and bottom of the products I bought di...d not fit, by the way, there is no hygiene tape under the bikini (it is not possible to understand what kind of hygiene they have), since they are very hygienic, they do not accept...