After Only Five Uses, Elastic of the Calzedonia Bikini Top Completely Melted

November 27, 2023 6:48 PM86

Recently, I bought a bikini from your establishment in Turkiye Istanbul, and I must say that the quality of this product has left me quite dissatisfied. After only five uses, the elastic of the bikini top completely melted, leading to a significant quality issue. This defect is not only disappointing but also highly impractical and uncomfortable while wearing the bikini. I have sent the defective bikini for inspection, but unfortunately, I have not received any explanation or apology for this issue. As a long-time customer of your brand, I had expected better quality and more adequate customer service. I am confident that this is an unfortunate isolated incident, and I kindly request an appropriate resolution to this problem. A refund or an exchange of the defective product would be satisfactory for me. I am hopeful for a prompt response and a swift resolution to this matter. I usually hold your products in high regard and hope that we can find a satisfactory solution. Thank you for your attention and understanding. Esra C**** esr****[email protected]

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