On August 19th, I rented a car from Avis-Budget through Trip.com. Trip.com deceived the customer by claiming insurance w...as included, as shown in the picture. At the Podgorica Airport branch, the Budget employee charged me insurance for the price of the car. He said he wouldn't give me the contract o
On August 19th, I rented a car from Avis-Budget through Trip.com. Trip.com deceived the customer by claiming insurance w...as included, as shown in the picture. At the Podgorica Airport branch, the Budget employee charged me insurance for the price of the car. He said he wouldn't give me the contract o
On 19 August, I booked a Renault Clio through Trip.com, provided by Budget at Podgorica Airport. The booking stated that... all insurance and options were included in the price. However, when I arrived to pick up the car, I was forced to pay an additional €220 insurance fee by credit card, despite the