On August 12, I rented a car for a day from Sabiha Gökçen Airport. When returning the car, I noticed a dent on the trunk that clearly wasn’t caused by a metal impact but looked like it was made by a punch (there was no paint damage). I noticed this and informed the person receiving the vehicle. I was surprised because I had only parked the car in paid parking spots throughout the day. I also noticed several cameras around the return area, so I requested that they check whether the damage occurred during the previous rental, as the staff member suggested. However, after they assured me they would check, I never received any follow-up. Instead, they took the easy route and charged me for the damage. The dent wasn’t something easily noticeable when I first picked up the car, and had I not mentioned it, the damage might have been passed on to the next renter. The staff member who received the car was named B*** M***. The unprofessionalism of this company is truly disappointing. I expect a refund and a proper resolution. I paid a total of ₺1,669 for the daily rental and ₺3,660 for the damage.
I rented a mid-range car from Sabiha Gökçen Greenmotion Rent A Car for a single day. Upon my return, I was shocked to receive a bill of over ₺3000+VAT for a 1 cm scratch on the trunk. If I had caused the scratch, I would have admitted it. However, despite my objections, I was still charged. Even if ...
On July 21, 2025, I rented a car from the Green Motion Istanbul Airport dealership (Reservation No: 11F09A). That same day, I had an accident that caused damage approximately 30 cm long and 2 mm deep, extending from the right rear door to the right rear fender. While the repair cost for such damage ...
We wanted to rent a car from Istanbul Airport. After booking the car online and going to pick it up, a representative convinced us to get full insurance, claiming that since we were going to return the car in Antalya and would be driving long distances, we wouldn't encounter any issues if we had ful...
On September 18, I rented a Citroen Berlingo through Carjet from the company “724” at Sabiha Gökçen Airport and returned it to the same office on September 30. During my 12-day rental period, I experienced several issues. First, they did not give me the vehicle I had selected online. They said they ...
On November 15, 2024, I rented a car for two days from the Kadıköy Sixt Rent a Car branch. During my trip, I noticed the car pulling to the right and contacted roadside assistance. They directed me to the Sabiha Gökçen office for a vehicle exchange, claiming they had already emailed the necessary in...
Comments