I rented a car from Budget at Milan Malpensa Airport on July 25th. Upon delivery, I was insistently told to get insurance, but I declined. I took the car and completed my vacation. Even though I returned it without any problems, they took photos of the trunk from a distance and noted that it was damaged, and I was charged.
I rented a Jeep Compass from Budget in Italy for 4 days. When I returned the car, there were no issues, and photos were taken at the time of drop-off. However, after the return, I was charged €367 on the grounds that there was a problem with the trunk. Yet, when I handed the car back, there was no d...
I rented a car from Budget’s website for my trip to Podgorica Airport in Montenegro from May 24-27, and I purchased a €1,300 mini damage insurance plan. However, when I returned the car, the airport Budget office claimed the insurance didn’t cover a small 1cm scratch near the driver’s door—something...
I booked a 7-day car rental through BudgetAir, with pick-up and drop-off at Turin Airport. Upon arriving to collect the car, I was told my reservation was confirmed, but an additional €250 for insurance was required, along with a €300 deposit. To make matters worse, the car provided was different fr...
I rented a car from Budget in Switzerland, and when I picked it up, I recorded a video of its condition. However, I didn’t film the underside of the car. When I returned it—fully cleaned and in the same condition—I was unfairly accused of causing scratches underneath. I know for a fact I didn’t do t...
On June 19, 2024, we rented a car from Budget in Tivat, Montenegro, with a €200 deposit. We returned the car on June 23, 2024, at Podgorica Airport, and were told there were no issues. However, during the final check at the counter, we were suddenly informed of "small scratches" and charged an extra...
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