LiveCareer Charged Me Without Authorization After a One-Time CV Purchase
On October 16, I purchased a one-time resume creation service through LiveCareer. When making this purchase, I was not clearly informed that a subscription would be activated or that recurring payments would be charged. I understood that I was purchasing a one-time service only.
However, on October 30 at 6:48 PM, I noticed an unauthorized charge of $20 on my Ziraat Bank account from LiveCareer. I never authorized this transaction, did not intend to start a subscription, and had no knowledge that this amount would be charged. The email address registered to my account is a************@gmail.com.
I request a full refund of the unauthorized $20 charge and the immediate cancellation of any subscription associated with my account. I also expect LiveCareer to provide clear, transparent, and easily noticeable disclosures when a service advertised as a one-time purchase automatically turns into a recurring subscription.