1

Stay Away From BtcTurk!

March 31, 2025 10:27 AM66

After using BTC for some time, they stopped sending SMS confirmation to non-TR numbers, that's why I had to change to Google authenticator. The entire ID validation process starts from scratch when you do so. After 3 days I have initiated the validation process, simply nothing happened. I contacted the call center, they told me to start the process over again (!!!) claiming that the selfie ı took could be dark (themn why did I receive a confiarmation that all documents & photos were accepted!). Such a simple step taking ages, seriously... I'm still not able to withdraw any crypto and still dealing with ID verification after 1 week. Do not put your money into that platform, otherwise you may not be able to take it back!

Comments

Similar Complaints

Bybit Has Delayed My KYC for 25 Days—Still Can’t Trade

May 22, 2025 10:48 PM79

I hadn’t used crypto in a while, and I wasn’t aware that a new regulation now requires users to verify their identity ag...

1

Crypto.com Account Freezing Issue. Unable to Withdraw Funds

June 17, 2024 7:07 PM177

I am a customer of Crypto.com and regularly send money without any issues. My account is verified with all necessary ver...

Crypto.com Account Freezing Issue. Unable to Withdraw Funds