I made a reservation through Booking.com this summer and reached out for support, but despite being told to email my details, I never received a response. Now I’m facing the same issue again. I requested an invoice from the place I stayed, but they told me I can only get it through Booking.com. However, Booking.com isn’t responding to my emails or phone calls. I was even instructed to email them using my reservation number, but now I’m getting an error saying the email doesn’t exist. This lack of communication is incredibly frustrating, and I’m left without the invoice I need. I’m seriously disappointed with Booking.com’s support.
I made a reservation through Booking.com, but the place I booked is not providing my invoice despite my repeated requests. Booking.com only says "we can help you" but does nothing. I am complaining, and I don't know how or to whom I should report the place I stayed at, and I feel victimized.
I booked and paid in full for a hotel stay through Booking.com, expecting a smooth experience. But now I’m facing an unbelievable issue—I can’t get an invoice for the service I already paid for. I’ve contacted both the hotel and Booking.com, and they keep sending me back and forth. The hotel says it...
Hello, I attempted to make a hotel reservation through Booking.com. After entering and confirming my payment details, I received an error message stating, "Your reservation was not completed." When I checked my bank account, I noticed that the payment had been deducted, but I didn't receive a reserv...
I’m extremely disappointed with the lack of accountability from Booking.com and the hotel I booked through their platform. Due to a flight delay, we arrived at the hotel one day late, and to claim a refund from the airline, I simply needed an official hotel invoice showing the full booking details. ...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
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