BC.Game froze my account after KYC update, how can I get access to my balance again?

I have been unable to access my BC Game account through the Android app for more than eight months. Whenever I try to log in, it always shows the message “temporary unavailable” and does not allow me to sign in on my own device or on any other device. Before this problem started, I was able to log i...

I have been using BC Game through the Chrome browser on my phone, and today when I tried to log in, I was suddenly shown a message stating that my account has been temporarily suspended. There was no additional explanation or error code provided—only the suspension notice—and to my knowledge, I have...

Hello BC.GAME Support Team, My BC.GAME account has been showing the message “Your account is temporarily unavailable” since 22/04/2026 and I am completely unable to log in. My registered email is ishwarmm***@gmail.com and my username is ish***. I am a regular and compliant user of your platform, I o...

I am experiencing a serious issue with my BC.Game account related to KYC verification and an allegation of “multi-account behavior,” which has resulted in my funds being frozen and my account being restricted. I am based in India and have been using BC.Game with balances in USDT, SOL, BC coins, and ...

I am a user of BC Game and my main account access has been temporarily unavailable after my KYC was rejected. My BC Game user ID is 64604***. About 10 days ago, my verification was rejected with the explanation that my photo was unclear, and since then I have not been able to access my account. I co...

I had an account with bc.game from Canada, which was suddenly blocked about three months ago, and at the same time my account balance was reset to 0 without any satisfactory explanation. Before the block, I had approximately 2,000 in my balance. I contacted bc.game support regarding the blocked acco...

I am a BC.Game user and I am experiencing an issue with the KYC verification on my account, which is registered under the email address kamal.kis*****[email protected] and has the user ID 100951866. My KYC verification recently failed, and for the past 24 hours, the system has not provided any option ...

I am writing regarding a serious issue with my BC.Game account registered under the email address bhatbilalb****@gmail.com. Today, my account was frozen after a failed KYC verification attempt. As a result, my account is locked, my balance is blocked, and I am unable to access two deposits that are ...

I have been using a BC Game account from India under the username “Mk9610,” and on January 31 my account was blocked after my KYC verification was marked as failed. At the time my account was blocked, there was a balance of 11,000 in it, which I can no longer access. When I contacted BC Game custome...

User ID: 99686008 I have an account with Bc.game from India, and I have been facing a failed KYC verification and account access problem for the past 20 days. During this time, I have not been able to use my account properly, even though I have already deposited 200 in it. For the KYC process, I sub...

I am writing about my BC.GAME account, which has been temporarily suspended since 3 January 2026 during my attempt to complete the KYC verification. While I was trying to submit my KYC details in order to be able to withdraw my funds, the verification process went wrong and, instead of being complet...

I am a user of the BC Game platform and my KYC verification has not been approved. Today I received a message stating that I have reached the maximum number of submission attempts for my KYC, and since then I am unable to submit any new documents. Because of this, my withdrawals are currently blocke...

I have been experiencing a serious problem with my BC.Game account since 10 November 2025 and still cannot recover my account or access my balance of over 2,000. On 11 November 2025 at 01:27 I received an email that the email address on my account was changed from my own email, sherift***@gmail.com,...

I have a problem accessing my BC.Game user account and I would like it to be resolved as soon as possible. My BC.Game username is “Pras1***”. Although I know my Gmail address and password, I cannot log in and I receive the message “Your account is temporarily unavailable. Please contact our customer...

I am a user of the BC Game platform, and I have been unable to access my account for several days. My BC Game user ID is 6431465. Since 23 December, I have not been able to log in to my account because the verification or login message is not coming, even though the system shows a recovery email. No...

I have been playing as a regular customer on BC Gaming’s casino games and had never experienced any issues with my account until recently. On December 18, 2025, I was logged in and playing normally between around 9 p.m. and midnight. After that session, when I tried to log back into my account, I st...

I am having an issue with my BC.Game account, which has been completely unavailable for the last day. When I try to log in, I receive the message that my account is “temporarily unavailable” and I cannot access any part of the platform. There is a deposit of 200 rs in this account that I am currentl...

I want BC.Game KYC verification. Please check. Can you complete my KYC verification in my BC.Game account? I lost my KYC verification, and I need help to complete it again. I request that you check the status of my BC.Game account and help me finish the KYC verification.

My KYC verification was not approved, and I received a message stating that I have reached the maximum number of submission attempts. In accordance with BC.Game platform regulations, I was informed that further verification will no longer be available. Thank you for your understanding. I kindly requ...

It has been more than a week, and BC.Game has still not resolved my issue. My personal verification on BC.Game is blocked, and I request that this problem be fixed as soon as possible. I have already contacted BC.Game customer care, but I have not received any response. My funds are still in the gam...

I can’t log in to my BC.Game account. The message says, “Confirm — Your account is temporarily unavailable. Please contact our Customer Service team for assistance.” I reached out to [email protected] but I still haven’t been able to access my account. Please resolve this issue as soon as possible.

My deposit has been stuck on BC.Game for a month, and the casino is not responding. I have submitted all the required proof, including my statement, video, and payment screenshots, yet my deposit has still not been credited to my account. I kindly ask for help, as I have shared this complaint everyw...

BC.Game shows the message “Your account is temporarily unavailable right now.” Please help me fix this problem. I have tried many times today, but the issue still hasn’t been solved. How can I resolve this problem? Please recover my BC.Game account. I am still waiting patiently—please help me.

I'm having trouble getting to the BC.Game website since I can't log in. The system keeps sending me to a different page or going back when I try to log in. I really want to make an account and join this platform. This firm is great to work with, but I just found out that the app I had been using bef...