BC.Game Froze My Account After Failed KYC Verification

I am writing regarding a serious issue with my BC.Game account registered under the email address bhatbilalb****@gmail.com. Today, my account was frozen after a failed KYC verification attempt. As a result, my account is locked, my balance is blocked, and I am unable to access two deposits that are still marked as “processing” on the platform.

At this time, I do not see any clear option to directly contact BC.Game support, so I have been unable to explain my situation or resolve the issue through normal channels. I believe this may be a misunderstanding or a technical problem related to the KYC process.

My primary request is that BC.Game review my account and allow me to attempt the verification process again so I can properly complete KYC. I also request that my account be unlocked and that my pending deposits and any available balance be fully restored and made accessible to me.

I respectfully ask that this matter be investigated urgently and that I be provided with a clear resolution so I can verify my identity and continue using my account without restrictions.