I am a user of the BC Game platform and my KYC verification has not been approved. Today I received a message stating that I have reached the maximum number of submission attempts for my KYC, and since then I am unable to submit any new documents. Because of this, my withdrawals are currently blocked and I cannot access my funds. At the moment, I have approximately 90,000 in my BC Game account that I cannot withdraw due to this KYC restriction. I have attempted to reach your support, but there appears to be no one responding to assist me with this issue, and I have not received any explanation about what went wrong with my previous attempts or what exactly needs to be corrected in my documents. I kindly request that you reset my KYC submission attempts so that I can upload my documents again and complete the verification process. I expect this to be handled as soon as possible, and I would appreciate clear and detailed guidance if there is any specific issue with my documents so I can correct it and regain access to my withdrawals.
I am a user of BC Game and I am having a problem completing the KYC verification for my main account. My ID card is repeatedly being rejected and because of this my account limits are fully reached and I cannot continue using the service as normal. I have not received a clear explanation about why m...
I seriously need help with my KYC verification on BC.Game because I'm experiencing a big problem. It keeps giving me an error every time I try to finish the process, and I can't get past it. Because of this, I can't get my money out, even though I've been trying to get to it for days and it's only a...
My KYC verification was not approved, and I received a message stating that I have reached the maximum number of submission attempts. In accordance with BC.Game platform regulations, I was informed that further verification will no longer be available. Thank you for your understanding. I kindly requ...
I have USDT stuck in my BC.Game account. I accidentally uploaded the same KYC documents that were used in another older account. Because of this, my KYC attempts were blocked and now I cannot withdraw my funds. Support is not giving me a solution. I am willing to verify my identity and just want to ...
I am a user from India on BC.Game, and my game ID is 62679473. My KYC verification has been stuck in “Pending Review” status for a long time, even though I submitted all the required documents earlier. Because my KYC has not been approved and due to other unresolved issues on the platform, I have be...