I am a customer who visits the Bath & Body Works store at Nişantaşı Mall in Istanbul almost every week, and I have been ...seriously dissatisfied with the attitude of the store employees for quite some time. The staff are generally extremely unhelpful, provide inadequate information about the products,
I placed an order on the Bath & Body Works website on May 26, 2026, and it was delivered to me on June 3, 2026. The body... spray included in my order had a pump that did not work. I contacted customer service about the issue, and they asked me to send a video showing that the product was defective. A
I purchased Dark Kiss body cream from the official Bath & Body Works website. The product was delivered on May 9, 2026. ...When the cream arrived, it had no seal or protective packaging, and the lid was already open. When I tried the product, I noticed that its texture was lumpy and that it left a noti
I placed order number 621IR9429 through the Bath & Body Works mobile app on April 30, 2026. Because the large candle in ...my order was completely shattered during shipping, I refused to accept the package. I followed the company's previous instructions, which stated, "Our candles go through a long jou
My Bath & Body Works online order, number 125QR1771O, was returned without ever being delivered to me because it was rep...ortedly damaged during shipping. This situation was completely outside of my control, yet unfortunately, I have been the one left to deal with the consequences. Rather than request
I purchased multiple products as part of a promotion through the official Bath & Body Works website. Although my order h...as shown as shipped since March 12, the products were never delivered to me. During this process, I called customer service three times. During my first two calls, I was told that
I recently purchased two body mists from Bath & Body Works, but unfortunately, one of them caused a severe allergic reac...tion on my skin wherever I applied it. I reached out to their customer service, expecting a solution that would address my issue without hassle. However, instead of focusing on a p
""It took a long time, but thank you.""
I have been a loyal customer of Bath & Body Works for years, always satisfied with their products—until now. Recently, I... purchased four large candles, one of the most expensive items in their collection. To my disappointment, two of them arrived shattered despite supposedly "protected" packaging. Si
I ordered 7 body sprays from Bath&Body Works' own website, but only 6 sprays were delivered in the package, which arrive...d intact. I notified the company about my complaint, but no solution was provided. They are making false accusations against the customer and profiting unfairly. They are not custo
I recently took advantage of Bath & Body Works' "Buy 4, Pay for 2" promotion and ordered four items. I was informed that... due to the promotional nature of the order, my items would be shipped on May 21, 2024. The day before the scheduled shipping date, I checked my order status and saw it was in the
It's been 9 days, and the Bath And Body Works body spray I ordered still hasn't arrived. What kind of site is this? If I... had known, I wouldn't have bought it. I keep calling, and they keep saying 'it's been shipped,' but it's been 9 days. Bring me my order now, or I will take this matter to the auth
I made a purchase for some candles from Bath&Body on 25.03.2024, but unfortunately, I am unable to track my order at the... moment. I've also reached out for support, but unfortunately, I haven't received any response yet. After reviewing the page, it appears that all customers who made purchases on th
I've been waiting for my Bath&Body Works order to start getting prepared for the past 3 days, but I haven't received any... updates via email or message about my order. However, I keep getting notifications for other issues. I need it to be prepared and delivered to me as soon as possible. Typically, I
Back in March 24th, 2024, I went ahead and made an online purchase for a body spray from Bath & Body Works. Unfortunatel...y, I still haven't received any updates on the order status, which is becoming increasingly concerning. I am unable to receive any form of confirmation or notification, and there i
"It took a very long time for me to get a positive response from this process. I don't know if it was resolved so quickly because I wrote on Şikayetvar or if my product was sent after weeks of investigation. I am satisfied with the result, but from now on, I will only shop by going to the store. Thank you..."
