I ordered shoes from Asos, but they sent me the wrong size. what’s the best way to return them?

If Asos sent you the wrong size for your shoes, the best way to return them is through their streamlined return process. Start by logging into your Asos account, navigating to "My Orders," and selecting the order with the incorrect items.

Once there, click on "Create Return" and choose "Incorrect Item Received" as the reason for the return. Asos will guide you through creating a return label, which you can print at home or get a QR code to scan at a drop-off location.

Remember, Asos doesn’t offer direct exchanges. You’ll need to return the incorrect items for a refund, then place a new order for the correct size. Refunds are usually processed within 14 days of the item being received by their warehouse, but this can depend on your bank's processing time.

You can track your return status through your Asos account to ensure everything is on track. Make sure to act within the 28-day return window to avoid any issues.

These are key methods that we can offer. If you have more, please share.