I need to return my ASOS order, but I'm having trouble getting in touch with customer service. I purchased two tracksuits, and they arrived in varying sizes. The shipping package does not include any address or phone information, and there is no specified address for returns and refunds. Can someone provide details about the products? I'm feeling lost and unsure of my next steps.
I purchased a couple of tracksuits from ASOS through their online platform and made the payment upon delivery. Unfortunately, I ended up receiving four different items of poor quality. I returned them and it's been four months, but I'm still waiting for a response. Despite their apparent high qualit...
I bought a pair of shoes from Asos, and before they even came I received an email informing me they had been returned and a refund would be granted. Apparently, the reason was that my address—one I had used innumerable times without any problems—was noted as "incomplete." This utterly made no sense....
I placed an order on ASOS.com on May 19, and it still hasn’t arrived. Apparently, my order was marked for return for reasons I don’t understand. However, I haven’t received the order, nor have I received a refund. It’s now been three weeks, and there’s been no communication or resolution. My order n...
On October 22, I placed an order on the Primark website, and on October 24, I received an email confirming that my order had been shipped. However, when I tried to track my package using the provided tracking number, the carrier’s site showed “tracking number not found.” I’ve sent multiple emails t...
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